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Business Benefits and Risks of Using Artificial Intelligence

Business Benefits and Risks of Using Artificial Intelligence

Artificial Intelligence (AI) and its applications have the potential to radically improve business processes. Like all technologies, it comes with risks, too. Read on to learn more how small to medium-size businesses can leverage AI while mitigating the potential...
Using Workers and Technology to Fight Phishing Attacks

Using Workers and Technology to Fight Phishing Attacks

Now that Generative AI (e.g. ChatGPT) is here, phishing attacks may increase both in number and sophistication. How do businesses protect themselves? Awareness is a good first step, but gathering data using a security information and event management system (SIEM) is...
ChatGPT, Generative Artificial Intelligence and the Future

ChatGPT, Generative Artificial Intelligence and the Future

Any technology brings benefits as well as possible challenges, and Generative AI (e.g. ChatGPT) is no exception. ChatGPT is a type of artificial intelligence language model (“GPT” stands for generative pre-trained transformer) that carries potential for business uses....
Enhance Customer Experience with Communications and Collaboration

Enhance Customer Experience with Communications and Collaboration

Like rock and roll, remote work is here to stay. Customers have numerous ways to reach your business, but not until the advent of communications and collaboration software have these methods been integrated. Read on to learn more about this way of connecting multiple...
Protecting Your Data Using Cloud Backup

Protecting Your Data Using Cloud Backup

As shown by recent wild weather, one never knows when a natural disaster – or for that matter, a man-made one – might strike. How can you prepare your business to stay running and have access to data in case of such an event? Read on to learn more about using cloud...